Privacy Policy
1. Introduction
At Mobile Recharge AE, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.
2. Information We Collect
2.1. Personal Information: When you register for an account or use our services, we may collect personal information such as:
- Name
- Email address
- Phone number
- Billing information (without storing complete credit card details)
2.2. Recharge Information: Information about the mobile recharges you perform, including recipient phone numbers, operator, and recharge amounts.
2.3. Log Data: When you visit our website, our servers may automatically record information that your browser sends whenever you visit a website, such as your IP address, browser type, and pages you visit.
2.4. Cookies: We use cookies and similar tracking technologies to track the activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing, maintaining, and improving our services
- Processing and completing transactions
- Sending transaction confirmations and receipts
- Responding to your comments, questions, and requests
- Sending technical notices, updates, security alerts, and support messages
- Monitoring usage of our services
- Detecting, preventing, and addressing fraud and other illegal activities
4. Disclosure of Your Information
We may disclose your personal information in the following situations:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer service.
- Telecom Operators: To complete your recharge request, we may share necessary information with the relevant telecom operators.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
5. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.
6. Your Data Protection Rights
You have the following data protection rights:
- The right to access, update, or delete the information we have on you
- The right of rectification if the information is inaccurate or incomplete
- The right to object to our processing of your personal data
- The right of restriction in certain circumstances
- The right to data portability in certain circumstances
- The right to withdraw consent at any time for any data processing where consent was the lawful basis
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]
Phone: +971 52 123 4567
Last Updated: May 15, 2023